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Freshdesk «» Brightpearl

Our Brightpearl / Freshdesk integration is in beta.

It consists of two parts:

1. Brightpearl contact and order information shows in Freshdesk, on the right hand side, when you are looking at a ticket or contact.

2. Freshdesk tickets show in Brightpearl when you have a contact 'context'; ie on the contact screen, order screen, or if you're filtering a report to a certain contact.